Privacy Policy

1. Introduction

rf66 ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online betting platform at https://rf66.cam, including any mobile applications, services, or features we offer (collectively, the "Services").

By creating an account and using rf66 Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with our policies and practices, please do not register an account or use our Services.

2. Information We Collect

2.1 Personal Information You Provide

When you register an account with rf66, we collect the following personal information:

• Identity Information: Full name, date of birth, gender, nationality, Indonesian KTP (identity card) number or passport number;
• Contact Information: Email address, mobile phone number, residential address (city, province, postal code);
• Financial Information: Bank account details (bank name, account number, account holder name), e-wallet account information (OVO, DANA, GoPay account numbers), transaction history, deposit and withdrawal records;
• Account Credentials: Username, password (stored in encrypted form), security questions and answers;
• Verification Documents: Copies of your Indonesian KTP, passport, driver's license, utility bills, bank statements, or other documents submitted for identity verification (KYC) purposes.

2.2 Information We Collect Automatically

When you access and use rf66 Services, we automatically collect certain information about your device and usage patterns:

• Device Information: IP address, device type (smartphone, tablet, desktop), operating system (Android, iOS, Windows, macOS), browser type and version, screen resolution;
• Usage Data: Pages visited, time spent on each page, betting history (bets placed, stakes, odds, outcomes), games played, features used, clickstream data;
• Location Data: Your approximate geographic location derived from your IP address to ensure compliance with territorial restrictions;
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze site usage, and deliver targeted content. You can control cookie preferences through your browser settings.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Processors: Banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay) may share transaction confirmation data;
• Identity Verification Services: Third-party KYC verification providers may provide identity validation results;
• Fraud Prevention Services: We may receive data from fraud detection agencies to protect against suspicious activity and money laundering.

3. How We Use Your Information

rf66 uses the personal information we collect for the following purposes:

3.1 To Provide and Maintain Services

• Create and manage your rf66 account;
• Process deposits, withdrawals, and betting transactions;
• Verify your identity and age (21+ requirement) to comply with legal and regulatory obligations;
• Provide customer support via live chat, WhatsApp, or email;
• Enable you to access sports betting markets, casino games, and promotional offers.

3.2 To Comply with Legal Obligations

• Conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) checks as required by international gaming regulations;
• Prevent underage gambling by verifying that all users are 21 years of age or older;
• Detect and prevent fraud, money laundering, collusion, and other illegal activities;
• Respond to legal requests from law enforcement agencies or regulatory bodies;
• Maintain records for audit and compliance purposes.

3.3 To Improve and Personalize Services

• Analyze user behavior to improve website functionality, user interface, and game offerings;
• Personalize your experience by recommending games, betting markets, or promotions based on your preferences;
• Conduct research and analytics to understand market trends and player preferences;
• Test new features and optimize platform performance.

3.4 Marketing and Communications

• Send promotional emails about new bonuses, special offers, and platform updates (you can opt out at any time);
• Notify you of important account changes, security alerts, or updates to our policies;
• Conduct surveys and request feedback to improve our services.

4. How We Share Your Information

rf66 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information with the following parties under specific circumstances:

4.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment Processors: Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga) and e-wallet providers (OVO, DANA, GoPay) to process deposits and withdrawals;
• Identity Verification Services: KYC verification providers to confirm your identity and age;
• Customer Support Tools: Live chat and email support platforms to assist with inquiries;
• Cloud Storage Providers: Secure servers to store encrypted user data;
• Analytics Services: Tools to analyze website traffic and user behavior for optimization purposes.

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal and Regulatory Authorities

We may disclose your information to law enforcement agencies, regulatory bodies, or courts if required by law or if we believe disclosure is necessary to:

• Comply with legal obligations, court orders, or government requests;
• Investigate and prevent fraud, money laundering, or other illegal activities;
• Protect the rights, property, or safety of rf66, our users, or the public;
• Enforce our Terms & Conditions or other agreements.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

rf66 takes data security seriously and implements comprehensive technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL (Secure Socket Layer) technology;
• Secure Storage: Personal data is stored on secure servers with restricted access, located in facilities with physical security controls;
• Access Controls: Only authorized rf66 personnel with a legitimate need to access your information are granted permission, and all access is logged and monitored;
• Password Protection: Your account password is stored in encrypted form using industry-standard hashing algorithms;
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential risks;
• Fraud Detection: We employ automated systems to detect and prevent fraudulent transactions and account takeovers.

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you suspect any unauthorized access to your account.

6. Data Retention

rf66 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Active Accounts: We retain your account information and transaction history for as long as your account remains active;
• Closed Accounts: After you close your account, we retain certain information for a minimum of 7 years to comply with legal, regulatory, and audit requirements (including anti-money laundering laws);
• Marketing Data: If you opt out of marketing communications, we retain a record of your opt-out preference indefinitely to ensure we do not contact you again;
• Anonymized Data: We may retain anonymized or aggregated data (which cannot identify you personally) indefinitely for research and analytical purposes.

7. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. If you are a resident of Indonesia, you have the following rights:

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you. You can access most of your information directly through your rf66 account dashboard.

7.2 Right to Correction

You have the right to request correction of inaccurate or incomplete personal information. You can update your contact information and preferences through your account settings, or contact our customer support for assistance.

7.3 Right to Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., we may retain information necessary to comply with legal obligations or resolve disputes). To request account deletion, contact our customer support team.

7.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as while we verify the accuracy of disputed data.

7.5 Right to Opt Out of Marketing

You have the right to opt out of receiving promotional emails from rf66 at any time by clicking the "Unsubscribe" link at the bottom of any marketing email or by updating your communication preferences in your account settings.

To exercise any of these rights, please contact us at: [email protected] (plain text, not clickable). We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

rf66 uses cookies and similar tracking technologies to enhance your user experience, analyze site usage, and deliver personalized content. A cookie is a small text file stored on your device that allows us to recognize you on subsequent visits.

Types of Cookies We Use:

• Essential Cookies: Required for basic site functionality (account login, session management, security);
• Performance Cookies: Collect anonymous data about how visitors use our site (page views, traffic sources);
• Functionality Cookies: Remember your preferences (language, region) to provide a personalized experience;
• Marketing Cookies: Track your browsing behavior to deliver relevant advertisements and promotional offers.

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality and your user experience.

9. International Data Transfers

rf66 operates internationally and may transfer your personal information to countries outside Indonesia for processing and storage. Some of these countries may have data protection laws that differ from Indonesian laws. When we transfer your information internationally, we implement appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.

10. Children's Privacy

rf66 Services are strictly intended for individuals aged 21 years or older. We do not knowingly collect personal information from anyone under the age of 21. If we discover that we have inadvertently collected information from a minor, we will delete that information immediately. If you believe we have collected information from a minor, please contact us at [email protected].

11. Third-Party Links

Our website may contain links to third-party websites or services (e.g., payment processors, game providers) that are not operated by rf66. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

rf66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

• Posting a prominent notice on our website;
• Sending an email notification to your registered email address;
• Updating the "Last Updated" date at the top of this Privacy Policy.

Your continued use of rf66 Services after such notification constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

• Email: [email protected] (plain text, not clickable)
• Live Chat: Available 24/7 through the rf66 platform
• WhatsApp Support: Available during business hours (WIB)

We will respond to all privacy-related inquiries within 30 days.